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Terms of Service

Last updated: 11 Mar 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the RevNext platform at revnext.io (the "Service"), operated by RevNext ("we", "us", "our").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of Service

RevNext is a coaching revenue management platform that enables coaches, personal trainers, and service professionals to:

  • Capture and manage leads and clients
  • Create and automate email workflows and campaigns
  • Process payments and manage invoices via Stripe integration
  • Build forms, check-in systems, and downloadable content
  • Communicate with clients via social messaging (Instagram, Facebook, WhatsApp)
  • Track business metrics and generate AI-powered reports
  • Connect third-party tools (Calendly, Notion, and others)

3. Account Registration

  • You must be at least 16 years old to use the Service.
  • You must provide accurate and complete information when creating your account.
  • You are responsible for maintaining the security of your account credentials.
  • You are responsible for all activity that occurs under your account.
  • You must notify us immediately of any unauthorised use of your account by contacting support@revnext.io.

4. Subscription Plans and Billing

4.1 Plans

RevNext offers tiered subscription plans (Starter, Advanced, Pro+) with different feature sets and limits. Current plan details and pricing are available on our pricing page.

4.2 Billing

  • Subscriptions are billed monthly or annually, depending on the plan you select.
  • All payments are processed securely through Stripe.
  • Prices are quoted in the currency displayed at the time of purchase and are exclusive of applicable taxes unless stated otherwise.

4.3 Cancellation

  • You may cancel your subscription at any time from your account settings.
  • Cancellation takes effect at the end of your current billing period - you retain access until then.
  • We do not provide pro-rata refunds for partial billing periods.
  • After cancellation, your data remains accessible for 30 days. After that period, it is permanently deleted. You may export your data before deletion.

4.4 Plan changes

You may upgrade or downgrade your plan at any time. Upgrades take effect immediately; downgrades take effect at the start of the next billing cycle.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights
  • Send unsolicited bulk messages (spam) through the platform's email or social messaging features
  • Transmit malware, viruses, or any other malicious code
  • Attempt to gain unauthorised access to other users' accounts or data
  • Reverse-engineer, decompile, or disassemble any part of the Service
  • Use the Service for any illegal, fraudulent, or harmful purpose
  • Overload, disable, or impair the Service through excessive automated requests
  • Resell, sublicense, or redistribute the Service without our prior written consent

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

6. Your Data

6.1 Ownership

You retain full ownership of all data you upload, create, or input into RevNext ("Your Data"). We do not claim any ownership rights over Your Data.

6.2 Licence

By using the Service, you grant us a limited, non-exclusive licence to process Your Data solely for the purpose of providing and improving the Service. This includes storing, transmitting, and displaying Your Data as necessary to operate the platform.

6.3 AI features

When you use AI-powered features (report generation, template suggestions, content assistance), Your Data may be sent to our AI provider (OpenAI) for processing. Your Data is not used to train AI models. AI outputs are provided "as-is" and you are responsible for reviewing them before use.

6.4 Data deletion

You may request deletion of your data at any time. See our Data Deletion page for instructions on how to request deletion of your data.

7. Third-Party Integrations

The Service allows you to connect third-party platforms (Stripe, Calendly, Notion, Meta/Instagram/Facebook/WhatsApp, and others). When you enable an integration:

  • You authorise us to access data from those services on your behalf, within the scope of permissions you grant.
  • You are responsible for complying with the terms of service of each third-party provider.
  • We are not responsible for the availability, accuracy, or conduct of third-party services.
  • You may disconnect any integration at any time from your account settings.

8. Social Messaging

RevNext provides the ability to send and receive messages via Instagram, Facebook Messenger, and WhatsApp through the Meta Platform APIs. By using these features:

  • You agree to comply with Meta's Platform Terms and applicable messaging policies.
  • You acknowledge that message delivery is subject to third-party platform availability and rate limits.
  • You are solely responsible for the content of messages you send through the platform.
  • You must not use social messaging features for spam, harassment, or any purpose that violates Meta's policies.

9. Intellectual Property

The Service, including its design, code, features, branding, and documentation, is owned by RevNext and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law:

  • The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied.
  • We do not warrant that the Service will be uninterrupted, error-free, or secure.
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
  • Our total liability for any claim related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless RevNext and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Termination

  • We may suspend or terminate your account at any time if you breach these Terms.
  • You may terminate your account at any time by cancelling your subscription and contacting us to request account deletion.
  • Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive (including liability, indemnification, and dispute resolution) will survive termination.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms, contact us at:

Email: support@revnext.io
Website: revnext.io